Effective Date: June 12, 2026

Sylvania Children's Center ("Sylvania," "we," "our," or "us") is committed to protecting the privacy of the families, children, and staff we serve. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, enrollment process, and communications.

Information We Collect

We may collect the following types of information:

Personal information such as your name, home address, email address, and phone number when you submit an enrollment inquiry, complete registration paperwork, or contact us directly.

Child information including your child's name, date of birth, medical information, and emergency contacts, collected as part of the enrollment and care process.

Payment information collected through our secure third-party billing platform. We do not store credit card or bank account numbers directly.

Website usage data such as browser type, pages visited, and time spent on our site, collected through standard analytics tools.

How We Use Your Information

We use the information we collect to:

Enroll and care for children at our centers

Communicate with families about scheduling, billing, attendance, and program updates

Process tuition payments and manage billing accounts

Send important notifications about your child's care

Comply with licensing, regulatory, and legal requirements

I

mprove our programs and communications

SMS / Mobile Messaging Privacy

When you opt in to receive text messages from SCC — for example, by submitting a form on our website or providing your mobile number during enrollment — we collect your mobile phone number solely for the purpose of sending you messages related to our childcare services, enrollment, scheduling, billing, and program updates.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors that directly support our messaging services (such as our SMS platform provider) is permitted, but those parties are contractually prohibited from using the information for any other purpose. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Message frequency may vary. Message and data rates may apply. Reply HELP for help or STOP to unsubscribe at any time.

Information Sharing

We do not sell, rent, or trade your personal information. We may share information only in the following circumstances:

With service providers who assist us in operating our programs (such as billing platforms, scheduling software, and SMS providers), who are contractually required to protect your information

With government or licensing agencies as required by law or childcare regulations

In response to a valid legal request, court order, or to protect the safety of children in our care

Data Security

We take reasonable steps to protect the information we collect from unauthorized access, disclosure, or misuse. Our digital platforms use industry-standard security measures including encrypted connections and access controls.

Children's Privacy

Sylvania Children's Center collects information about children solely for the purpose of providing childcare services. We do not market to children or use children's information for any purpose beyond their direct care and enrollment.

Your Rights

You may request to review, update, or delete personal information we hold about you or your child by contacting us directly. We will respond to all requests in a reasonable timeframe.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on our website and update the effective date above. Continued use of our services after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how your information is used, please contact us:

Sylvania Children's Center

Talmadge Campus: 3421 Talmadge Rd., Toledo, Ohio 43606

Sylvania Campus: 5045 W. Sylvania Ave., Toledo, Ohio 43623

Phone: 419-724-1801

Email: [email protected]