Effective Date: June 12, 2026

These Terms and Conditions govern your use of SMS/text messaging communications from Sylvania Children's Center ("Sylvania," "we," "our," or "us"), as well as your use of our website and enrollment services. By providing your mobile phone number and opting in to receive text messages, you agree to these terms.

1. SMS / Text Messaging Service

Sylvania Children's Center uses SMS text messaging to communicate with enrolled families and prospective families about childcare services, including enrollment updates, scheduling, billing reminders, and general program information.

By providing your mobile number — whether through our website, enrollment paperwork, or any other means — you consent to receive text messages from Sylvania Children's Center related to these services.

2. Message Frequency

Message frequency may vary.

You may receive messages related to enrollment, billing reminders, schedule changes, emergency notifications, and general program updates. Message volume depends on your enrollment status and the operational needs of the center.

3. Message and Data Rates

Message and data rates may apply.

Standard SMS and data rates charged by your mobile carrier may apply to messages you send and receive. Sylvania Children's Center is not responsible for any charges imposed by your carrier.

4. How to Opt Out

You can opt out at any time by replying STOP to any message. You will receive a one-time confirmation message and no further messages.

If you opt out of SMS communications, you may still receive important program communications via email or phone as required for your child's care and enrollment.

5. How to Get Help

For help, reply HELP or contact us at:

Phone: 419-724-1801

Email: [email protected]

Our team is available Monday–Friday during business hours.

6. Carrier Disclaimer

Supported carriers include AT&T, T-Mobile, Verizon, and most other U.S. carriers. Carriers are not liable for delayed or undelivered messages.

Message delivery is subject to your carrier's network availability. Sylvania Children's Center is not responsible for messages that are delayed or undelivered due to carrier issues.

7. Privacy

Your mobile number and messaging consent are handled in accordance with our Privacy Policy. We do not share your mobile number with third parties for marketing or promotional purposes.

8. Modifications to These Terms

We may update these Terms and Conditions from time to time. When we do, we will post the updated version on our website and update the effective date above. Continued use of our SMS services after any changes constitutes your acceptance of the updated terms.

Contact Us

Sylvania Children's Center Talmadge Campus: 3421 Talmadge Rd., Toledo, Ohio 43606

Sylvania Campus: 5045 W. Sylvania Ave., Toledo, Ohio 43623

Phone: 419-724-1801

Email: [email protected] Web: sylvania-children.com